Privacy Policy

Please read this Privacy Policy carefully to understand our data collection, use, and disclosure practices. If you have any questions, please get in touch with us at support@wa-filter.com.

1. INFORMATION COLLECTED

(1) Information Provided by You
When you sign up for an account, we may request your contact details, including your name, company name, address, email address, and phone number. If you refer someone to our Services, we may also collect their email address and send them a referral or promotional code to join our Services.
By using our "Community" feature, you agree that your profile information and any content you post may be viewed and used by other users and third parties beyond our control.
If you contact us directly, we may receive additional information from you, such as your name, email address, phone number, message content, and any other information you choose to provide. We may also receive a confirmation when you open an email from us.
If you add financial account information, it will be directed to our third-party payment processor.

(2) Information Collected When Using Our Services
We may collect data on how you engage with and use our Services, such as processor and memory usage, storage capacity, and system-level metrics. This information helps us maintain and improve the Services, develop new features, ensure security, and provide customer support. We also use this data to generate aggregate analysis and business insights.
Like most websites, we automatically gather certain information and store it in log files. When you use our Services, we may collect information such as IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, and more. We may place cookies on your device to help us recognize you on subsequent visits. This information is used to enhance your experience and track how you use our Services.

(3) Information Received from Third Parties
If you link your account to a third-party service, we may receive information from that service, such as authentication tokens. We may also obtain publicly available information from third-party partners and combine it with the data we have about you.

 

2. HOW WE USE INFORMATION

We use the information we collect in the following ways:
To understand and analyze your usage of our Services
To improve, personalize, and expand our Services
To provide, operate, and maintain our Services
To communicate with you for customer service, updates, marketing, and promotions
To develop new features and functionalities
To detect and prevent fraud
To process transactions
To ensure legal compliance and respond to governmental or judicial requests

 

3. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
 

The legal basis for collecting and using personal information depends on the type of data and its context.
We collect personal information only when necessary to fulfil a contract, based on legitimate interests that do not override your rights, or your consent. If required by law or for contractual purposes, we will clearly communicate why we collect the data. If we process your personal information based on our legitimate interests, we will explain those interests to you.

 

4. SHARING OF INFORMATION
 

We may share your information as follows:
With our affiliates and subsidiaries for business purposes
With third-party service providers for services like payment processing, data analysis, email delivery, hosting, and customer support
With third-party advertising partners to serve ads and measure performance
In connection with mergers, acquisitions, or sales, subject to confidentiality obligations
To law enforcement or regulatory bodies when necessary under law, or to protect your or others' vital interests
In joint promotions or contests with third parties
In aggregate or anonymized form

 

5. YOUR CHOICES AND RIGHTS

You can access, update, correct, or delete your personal information through your account settings or by contacting us. You may also:
Object to or restrict the processing of your personal data
Request the portability of your data
Withdraw consent (without affecting prior lawful processing)

 

6. DATA RETENTION AND SECURITY

We retain your personal information as long as necessary to provide the Services or for other essential purposes such as complying with legal obligations and resolving disputes. We use reasonable security measures to protect your information but cannot guarantee 100% security due to the nature of online data transmission.

 

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy in response to legal, technical, or business changes. Significant updates will be communicated via the Services or email.

 

8. INTERNATIONAL USERS

Our Services are hosted in the United States, and by using them, you consent to your information being transferred to and processed in the U.S.

 

9. CALIFORNIA RESIDENTS

If you are a California resident, please refer to our CCPA Privacy Notice for more information on your rights.

 

10. EEA/UK USER RIGHTS

If you are located in the EEA or UK, you have additional rights under data protection laws. Refer to our EEA/UK Privacy Notice for details.

 

11. CHILDREN'S PRIVACY

Our Services are not directed to children under the age of 16, and we do not knowingly collect information from them. If we discover such information has been collected, we will delete it as soon as possible.

 

12. GOVERNING LAW

This Privacy Policy is governed by California law. Disputes arising out of this Privacy Policy will be resolved in San Francisco, California.

 

13. ENTIRE AGREEMENT

This Privacy Policy constitutes the entire agreement between you and WA Filter with respect to the subject matter hereof and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between you and WA Filter with respect thereto. Suppose any provision of this Privacy Policy is found to be invalid or unenforceable. In that case, the remaining provisions shall be enforced to the fullest extent possible, and the remaining provisions of the Privacy Policy shall remain in full force and effect.

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14. YOUR ACCEPTANCE OF THESE TERMS

By using our Services, you accept this Privacy Policy. Continued use after updates means you accept the changes.

 

15. CONTACT US
For questions, please contact us at support@wa-filter.com.